Five Trustees have been appointed from our community to provide governance of the Observatory Village Charitable Trust.
The Trust holds the shares in both the land owning company (Observatory Village Lifecare Ltd) and the operating company (Observatory Village Care Ltd).
Three Directors have been appointed to these companies. The Directors are responsible for overseeing the development of the village and for supporting the Village Manager to achieve the vision of the village. The Directors also ensure that all financial, legal and auditing requirements are met.
Moira Kliegl, Village Manager, is responsible for cultivating a village where staff enjoy sharing their knowledge, talents and skills to attend to the care and support of our Residents, as they journey throught ageing with all the joys and challenges it presents. Moira has spent 20 years in Hospitality, enjoys connecting with the people and the purpose of Observatory Village Lifecare.
Katrina Holywell has multiple roles including Financial Officer, Sales and Assistant Village Manager. Katrina has over 20 years’ experience in the Retirement Village industry. She enjoys assisting residents to find their next home.
Rosie Dwyer is the Quality Advisor of Observatory Village. Rosie is a Registered Nurse with over 35 years' experience and is qualified in gerontology, auditing, quality improvement, leadership and management. She has a background in aged care, primary care, management and health auditing.
A Registered Nurse is onsite at all times, 24 hours a day, seven days per week and they are supported by Enrolled Nurses, Caregivers, Activities, Laundry, Housekeeping and Kitchen staff, and Maintenance and Grounds staff.
Our facility contract other medical professionals to support residents where needed, these include General Practioners, Physiotherapists, Dietician and Podiatrist.
Management meet regularly with residents to enable ideas and opinions to be shared. Management respect the input that residents can contribute towards the running of their community. After all, this is their home.